Community Building.
How Food Heads Elevates Your Brand
Turning passive followers into loyal brand advocates through consistent engagement, DM management, and reputation building.
- Comment & DM management
- Community engagement strategy
- Review & reputation monitoring
- Brand advocate programs
Overview
Followers aren't the goal. Regulars are. Food Heads turns passive followers into loyal guests and advocates through consistent engagement, fast replies, and active reputation management. For restaurants and hospitality brands, every comment, DM, and review is a chance to win a booking or lose one.
What's Included
- Comment and DM management
- We respond to comments and messages in your brand's voice, and flag anything that needs your team.
- Community engagement strategy
- Proactive engagement with local accounts, guests, and neighborhood communities.
- Review and reputation monitoring
- We watch what guests are saying so issues get handled before they spread.
- Brand advocate programs
- We identify your biggest fans and give them reasons to keep talking about you.
How It Works
- 01
Set the voice
We agree on tone, response guidelines, and what gets escalated.
- 02
Engage daily
Comments, DMs, and outreach handled consistently.
- 03
Monitor
Reviews and mentions tracked across platforms.
- 04
Grow advocates
We turn repeat guests into vocal supporters.
Proof
812 Market
812 Market went from little to no social presence to an engaged community, reaching newer demographics in South Austin.
40K+Unique Engagements
10%Increase in Customer Acquisition
FAQ
- What gets escalated to us?
- Reservation issues, complaints, and anything that needs an owner's call.